Customer Journey
From your first question to full vineyard protection, Frolight guides you every step of the way. Simple, fast, and built around your needs, here’s how it works.
Contact us and share your crop details
Fill out our contact form and tell us more about your vineyard:
- Your crop type.
- Number of rows.
- Length of the rows.
- Distance between the rows.
Your frost issues:
- When was the last time you were hit by frost.
- How much did you lose.
Receive Your Custom Configuration
Based on your details, you receive a complete, ready-to-use configuration. This includes:
- All required equipment (IR tubes, control unit, cables, accessories)
- Total investment cost
- Power requirements and setup
- Return on Investment (ROI) and payback period
want to check the power requirements and what’s needed to run your system?
Validate Your Project & Receive Your Quotation
Once you’ve reviewed your configuration, we go through it together and finalize your project.
- Adjust the setup if needed
- Confirm technical and power requirements
- Answer your questions
Then you receive your official quotation, ready to move forward.
Shipping
We handle the logistics so you don’t have to.
- Door-to-door delivery
- Equipment shipped safely on pallets
Your system arrives ready for installation, directly at your vineyard.
Installation
Installation is quick and straightforward.
- Plug-and-play system
- No complex infrastructure
- Installed directly in your rows
Want to see how it works?
After-Sales Support
We stay with you even after installation.
- Ongoing support when you need it
- Direct contact with our team
- Fast assistance via phone or email
Need help or have a question?
Contact us
- support@frolight.com
- +32 9 372 42 03
Ready to Protect Your Vineyard?
From the first configuration to installation and after-sales support, our team is here to guide you through every step of your frost protection journey.
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