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Customer Journey

Not sure where to start? Follow the steps below and discover how Frolight guides you from first contact to complete crop frost protection.

1

 Contact us and share your crop details

Fill out our contact form and tell us more about your vineyard:

  • What crop do you want to protect?  
  • How many rows  do you want to protect?
  • What is the length of each row?
  • What is the distance between the rows?
  • If possible also send us an aerial view or layout of your crop.

Please provide us more info about your frost challenge:

  • How often do you deal with spring frost?
  • What percentage of crop loss have you experienced because of frost? ​

Contact us

4​

Shipping

We handle the logistics so you don’t have to.

  • Door-to-door delivery
  • Equipment shipped safely on pallets

Your system arrives ready for installation, directly at your vineyard.

6

After-Sales Support

We’re here with you, even after your system is installed.

If you need support, have a question, or want to request a replacement, you can easily submit a support request.

Submit Ticket

You can also contact us directly by email or phone:

3

Validate Your Project & Receive Your Quotation

Once you’ve reviewed your configuration, we go through it together and finalize your project.


  • We will adjust the setup if needed
  • We will confirm technical and power requirements
  • We will answer any remaining question you might have!


Then you receive your official quotation, ready to move forward.

2

Receive Your Custom Configuration

Based on your details, you receive a complete, ready-to-use configuration. This includes:

  • All required equipment (IR tubes, control unit, cables, accessories)
  • Total investment cost
  • Power requirements and setup
  • Return on Investment (ROI) and payback period

Do you want to check the power requirements and what’s needed to run your system?

View Power Requirements

5

Installation

Installation of your Frolight system is quick and straightforward.

  • Plug-and-play system
  • No complex infrastructure
  • Installed directly in your rows

Want to see how it works?

Tutorials

Ready to Protect Your Vineyard?

From the first configuration to installation and after-sales support, our team is here to guide you through every step of your frost protection journey.